ABOUT US
Aldridge Hospitality Solutions
Our Father & Daughter team have 50 years of hospitality experience between them & use this experience to provide tailored advice to both current and new venue owners and operators. On top of providing you with strategies to grow your business we also offer a complete range of ongoing professional services making us a one stop shop for all of your hospitality needs.
With our wealth of experience in this industry, we are in a position to provide valuable assistance from day one.
Our Team
Bob Aldridge, CEO
With more than forty years’ experience within the hotel industry, Bob has an outstanding track record when it comes to business turnarounds and financial improvement. Bob has assisted numerous investors, receivers, owners/operators, leasees and landlords to optimise their performance and profits. Due to Bob's extensive knowledge of the industry he has consulted to several large international accounting firms including Coopers & Lybrand, Ernst & Whinney, Ernst & Young as well as Horwath & Horwarth & he also provided his insight to leading banks such as CBFC as well as offshore casino operators looking to get into the Australian market. Achievements have been founded with an intimate understanding of all facets of the hotel industry as well as customer expectations. Bob has a known knack of being able to turn a business around in a short period of time. It is for this reason that these large international firms continue to go to Bob for his opinion, guidance and recommendations.
Bob has most recently been working as the CEO of a Sydney based hotel group & the value of this portfolio increased dramatically during his tenure. Whilst CEO of this group, Bob was responsible for the appointment of all hotel Licensees, implementing all company policies & procedure, setting gross profit margins for all stock items in every retail department, stock controls, setting of payroll budgets for every department, overseeing the performance ( and when needed, make changes) for 390 gaming machines, negotiating and securing all short term and long term contracts with suppliers & service providers thus ensuring that all departments within each hotel are operating and being managed to their full potential.
Not only has Bob successfully managed an entire hotel portfolio as CEO for the past 28 years, he has also assisted many hotel operators and investors in all aspects of the industry, particularly in elevating the financial performance of distressed businesses.
With his unsurpassed knowledge of gaming operations and as a result of this knowledge and experience he continues to excel and his input is well received and appreciated by both hotel operators as well as gaming machine manufacturers.
Bob has held in excess of 40 Hotel Licences in NSW throughout his illustrious career as well as liquor licences in QLD. With Bob's extensive and impressive industry experience, his insights are sure to be invaluable to any venue owner / operator looking for assistance.
Bob Aldridge is our go-to person for all Bar Operations, Gaming and New Operator enquiries.
Amanda Aldridge, Director
amanda@aldridgehospitalitysolutions.com.au | Phone: 0408 494 049
Having started her career working in the hospitality industry at the age of 18 as a Bar Attendant, this was the start of Amanda's love of the industry. Whilst studying Business Marketing / Advertising at University, Amanda commenced working as a Gaming Attendant at The Steyne Hotel on Sydney's Northern Beaches. Once Amanda completed her university studies she strengthened her Marketing Skills whilst working as a Product Manager in a large Multi-national Company (Sony Corp), working in both the B2B & B2C Product Marketing teams for seven years. During this period, Amanda also founded and managed 'YouReviewed', a NSW based Hospitality Mystery Customer Company. YouReviewed has allowed many hoteliers & restaurateurs to get an unbiased assessment as to what new customers think of their venue & Amanda would then work with the venue owners to use this information to assist them to improve their business.
In 2017, Amanda took on the position of Marketing & Customer Service Manager for a Sydney based Hotel Group (thirteen hotels). As the Marketing Manager, Amanda was responsible for the planning and implementation of all events and promotions at each hotel, the design & maintenance of all websites & management of all social media accounts. Amanda was also responsible for the Customer Service Management and this involved the handling of customer complaints as well as staff training & development. Amanda's warm and engaging personality allows her to communicate effectively with staff and customers from all different backgrounds.
Amanda was solely responsible for launching and managing all aspects of the guest accommodation for this Sydney based hotel group and was extremely passionate about growing this into a large revenue stream for their business. Through utilizing her international marketing experience, conducting extensive market research, developing room design concepts and from working closely with multiple Online Travel Agents and on-site staff, Amanda successfully developed this new revenue stream. The flow on from this success was an increase in revenue in all other hotel department as a direct result of the increase in venue foot traffic.
Amanda Aldridge is our go-to person for all Guest Accommodation, Marketing and Mystery Customer enquiries.